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May 2016 – “Funds Received ” - e-mail phishing scam
It has come to our attention that several customers have been the target of a phishing email scam.
The fraudulent “Funds Received” email purports to originate from Travelex/USForex and whilst the contact information contained within the email is legitimate, the email is not associated with neither USForex nor Travelex.
The email claims funds have been received by USForex/Travelex on behalf of the recipient and directs readers to click on a link or open an attached document in order to claim the funds.
If you have received an email claiming the above, do not click on the link or open the attachment. Report it by sending the email (as an attachment, if possible) to compliance@travelex.usforex.com or simply delete it.
If you have received an email of this type and have responded to it, please contact us immediately on 1-888-288-7354.
March 2016 - Acecard Malware Attacks
Millions of customers of some of the largest banks globally are currently being targeted by a sophisticated Android attack. By thwarting two-factor authentication protocols, this attack can steal personal and sensitive information. USForex is committed to deploying and maintaining secure platforms for the services it provides and whilst no USForex clients have been subject to this attack, it’s imperative you remain vigilant and are aware of the following points.
Who is vulnerable?
The malware only affects the Android users.
How does the attack occur?
The malware deploys an imitation of the Flash Player video application either installed from an infected website or via a predatory text message.
How can my information be compromised?
The malware does not compromise (changes) an Android mobile app, but creates fake login screens for each banking app on the phone, which will appear the next time the user logs in. This way the customer’s log in details are stolen.
What to do if I believe I’ve been attacked? If you believe your phone is infected by the malware, you can remove it from your device by first decommissioning administrator rights for the Flash Player App and then uninstalling. This is done by going to Settings > Security > Device administrators > Flash Player > Deactivate. You will then be able to uninstall the malware via Settings -> Apps/Application manager -> Flash Player -> Uninstall.
While there is no guaranteed way to block out ever-evolving malware, there are some steps Android users can use to protect their phones:
- Install a firewall or anti-virus software on your phone
- Constantly update your phone's apps and operating system
- Put a pass code on your phone Monitor your bank statements to check for suspicious activity
- Contact your bank if your bank statement seems incorrect
If you have any further concerns or questions, feel free to contact us.
July 2015 – “International Transfer ” - e-mail phishing scam
It has come to our attention that several customers have been the target of a phishing email scam – “International Transfer”, claiming that a payment has not been successful.
Please see an example of this fraudulent email below.
The email directs recipients to click on a link or open an attached document.
Do not click on the link or open the attachment.
An example of a hoax email is below:
From: admir3@netvision.net.il
Sent: Wednesday, July 8, 2015 3:20 PM
To: victim@whatever.com
Subject: Re: International Transfer Number: 2MC11061AS. Amount: 4076.99 AUD
Important notice for victim@whatever.com
International Transfer: 2MC1521461AS
Amount: 4076.99 AUD
Status: Suspended
Please review the doc file attached here to see more info about this transfer.
If you receive this email, report it by sending the email (as an attachment, if possible) to compliance@usforex.com or simply delete it.
If you have received an email of this type and have responded to it, please contact us immediately on 1-888-288-7354.
