USForex is registered as a Money Service Business at the federal level with the Financial Crimes Enforcement Network (“FinCEN”), which is a bureau of the United States Department of Treasury.
USForex Inc. is licensed as a money transmitter by the relevant state regulatory agency in the U.S. states listed below. Residents of certain states may have specific rights related to concerns or complaints about our services. Please click on highlighted states for more information:
USForex Inc. operates in the following states:
Alabama Securities Commission
Sale of Checks License Number SC497 (pdf)
Alaska Dept. of Commerce, Community, and Economic Development
Money TransmitterLicense Number AK-MT-10075 (pdf)
If you have complaints or other concerns in relation to the money services provided by USForex, you may contact the Alaska Department of Commerce, Community and Economic Development, Division of Banking and Securities at (907) 269-4594 or by mail at: 550 West Seventh Avenue, Suite 1850, Anchorage, AK 99507.
Arizona Department of Financial Institutions
Money Transmitter License Number MT-0923780 (pdf)
Arkansas Securities Department
Money Transmitter License Number 43375
State of California Department of Business Oversight
Money Transmitter License Number 2447 (pdf)
If you have complaints with respect to any aspect of the money transmission activities conducted by USForex, you may contact the California Department of Business Oversight at 1-866-275-2677, or by email at consumer.services@dbo.ca.gov, or by mail at Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.
Colorado Department of Regulatory Agencies
Money Transmitters License No 500197
Colorado Banking Board MO7 Customer Notice (pdf)
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 12, Article 52, Colorado Revised Statutes.
If you have a question about or problem with YOUR TRANSACTION-THE MONEY YOU SENT, you must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a complaint about the MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking
1560 Broadway, Suite 975,
Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: www.dora.colorado.gov/dob
Money Transmitter License Number 31474 (pdf)
Florida Office for Financial Regulation
Money Transmitter License Number FT230000051 (pdf)
USForex Inc. is a licensed money transmitter under Chapter 560, Florida Statutes. For suspected violations of Chapter 560, Florida Statutes, call USForex at (888) 288-7354 or contact the Florida Office of Financial Regulation, 200 East Gaines Street, Tallahassee, FL 32399-0376, (800) 848-3792
Georgia Department of Banking and Finance
Sale of Check or Money Transmitter License ID 33307
Division of Financial Institutions
Department of Commerce and Consumer Affairs
P.O. Box 2054
Honolulu, HI 96805
http://cca.hawaii.gov/dfi/
Idaho Department of Finance
Transmitter of Money License Number MTL-148
To inquire about our license status, please visit the NMLS Consumer Access website at www.nmlsconsumeraccess.org
Illinois Department of Financial and Professional Regulation
Transmitter of Money License Number MT-225 (pdf)
If you have complaints or other concerns regarding the money transmission services offered by USForex, you may contact the Illinois Department of Financial Regulation at 1-888-473-4858 or by mail at 320 W. Washington, 3rd Floor, Springfield, IL 62786.
Indiana Department of Financial Institutions
Transmitter of Money License #19673
State of Iowa Division of Banking
Money Services License#2013-0102 (pdf)
Office of the State Bank Commissioner
Money Transmitter License#MT-0000057 (pdf)
Kentucky Department of Financial Institutions
Money Transmitter No. SC98252 (pdf)
Louisiana Office of Financial Institutions
Sale of Checks License#1021624 (pdf)
State of Maine Department of Professional & Financial Regulation- Bureau of Consumer Credite Protection
Transmitter of Money License Number MD1492
State of Maryland Department of Labor, Licensing and Regulation – Office of the Commissioner of Financial Regulation
Money Transmitter License Number 1021624 (pdf)
The Commissioner of Financial Regulation for the State of Maryland will accept questions or complaints from Maryland residents regarding USForex at: Commissioner of Financial Regulation, Attention Complaint Unit, 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, toll-free telephone number: 1-888-784-0134.
Department of Consumer Affairs and Business Regulation - Division of Banks
Foreign Transmitter License #FT1021624 (pdf)
Michigan Department of Insurance and Financial Institutions
Money Transmission Services Provider License Number MT-0017997 (pdf)
Department of Commerce, Banking, & Finance.
Money Transmitter Services Provider License Number MT 52111 (pdf)
If you are a resident of Minnesota you may voluntary disqualify yourself from sending or receiving money transfers through USForex by contacting compliance@usforex.com. All voluntary disqualifications expire within one year from the date of the request, unless you specify that the request remain in effect for a longer period. You may terminate the disqualification at any time by providing written notice to USForex at compliance@usforex.com. Individuals who request disqualification are subject to inclusion on Minnesota’s “No Transmit List” and as such USForex may be obligated to provide your identifying information to the Minnesota Department of Commerce. For more information on Minnesota’s “No Transmit List,” please see Minne. Stat. 53B.27, subd 3.
Mississippi Department of Banking and Commerce Finance.
Money Transmitter License Number MT/002398/2014 (pdf)
Department of Insurance, Financial Institutions & Professional Registration – Division of Finance
Sale of Check Business License Number MO-15-7025 (pdf)
No Money Transmitter license is currently required under State law.
Nebraska Dept of Banking and Finance
Sale of Checks and Funds Transmission License Number 1025.0001 (pdf)
Department of Banking and Insurance Division of Banking
Money Transmitter License Number L066157
No Money Transmitter license is currently required under State law.
New York State Department of Financial Services.
Money Transmitter License Number 102944
USForex Inc. is regulated and licensed by the New York State Department of Financial services to transact the business of receiving money for transmission within this country and abroad. New York consumers can direct unresolved complaints to the Consumer Assistance Unit, NYS Department of Financial Services, One Commerce Plaza, Albany NY 12257, ph (800) 342-3736, website www.dfs.ny.gov/consumer/fileacomplaint.htm
North Carolina Commissioner of Banks
Money Transmitter License Number 152930 (pdf)
North Dakota Department of Financial Institutions
Money Transmitter License Number MT102638 (pdf)
Ohio Division of Financial Institutions
Money Transmitter License (pdf)
Oklahoma Banking Department
Money Transmitter License (pdf)
Oregon Department of Consumer and Business Services – Division of Finance and Corporate Securities(DFCS)
Money Transmitter License Number MTX-30117 (pdf)
Pennsylvania Department of Banking and Securities
Money Transmitter License #46520
To inquire about our license status, please visit the NMLS Consumer Access website at www.nmlsconsumeraccess.org
Department of Business Regulation Division of Banking
License Number 20142985MT (pdf)
No Money Transmitter license is currently required under State law.
South Dakota Department of Labor and Regulation
Money Transmitter License#MT.2079 (pdf)
Tennessee Department of Financial Institutions
Money Transmitter Number 164.
State of Texas Department of Banking – Office of the Deputy Banking Commissioner Money Transmitter License Number 3075. (pdf)
If you have a complaint about our services, first contact USForex customer support at 1-888-288-7354. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to the Texas Department of Banking at 2601 North Lamar Blvd, Austin, TX 78705, 1-877-276-5554, www.banking.state.tx.us.
Utah Department of Financial Institutions
Third Party Money Transmitter License Number No. 095 (pdf)
Vermont Department of Financial Regulation
Money Transmitter License Number #100-062
Virginia (VA)
Commonwealth of Virginia, State Corporation Commission – Bureau of Financial Institutions (BFI)
Money Transmitter License Number MO-261 (pdf)
The State of Washington Department of Financial Institutions (DFI)
Money Transmitter License Number 550-MT-70494 (pdf)
Right to Refund—The following applies only to Transactions that are submitted by Senders in the State of Washington: You, the customer, are entitled to a refund of all monies received for transmittal within ten (10) days of receipt of a written request for refund unless any of the following occurs:
(i) The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund;
(ii) Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to the receipt of a written request for a refund;
(iii) USForex has reason to believe that the a crime has occurred, is occurring, or may potentially occur as a result of transmitting money as requested by the customer or refunding the money as requested by the customer; or
(iv) USForex is otherwise barred by law from making a refund
West Virginia Division of Financial Institutions
West Virginia License (pdf)
No Money Transmitter license is currently required under State law.
State of Wyoming Division of Banking
Money Transmitter License Number MC - 7192 (pdf)